Terms of use

Last updated on 06/10/25

This website, www.heidironfeldtphd.com including all pages, content and subdomains, (collectively, “Site”) is owned and operated by Heidi Ronfeldt, PhD. In these Terms of Use (“Terms”), “Company,”“me” and “I” and “mine” means Heidi Ronfeldt, PhD and the terms “you” or “your” means any individual user of my Site or, if you are using this Site on behalf of your employer, means both you and your employer.

NOTICE: It is your responsibility to carefully read these Website Terms of Use (“Terms”) prior to using my Site or accessing any of my services, offerings (whether free or paid), content or other resources (collectively, “Services”). These Terms govern your use of the Site and Services and are legally binding on you.

USE OF MY SITE AND SERVICES

 When you accessed my Site or opted in to any of my Services you were given reasonable notice that these Terms existed. By accessing and continuing to use my Site or by clicking to agree to these Terms when the option is made available to you, you agree to be legally bound and abide by these Terms and my Privacy Policy whether or not you have read them.  If you do not agree with these Terms or my Privacy Policy, you must not use or access my Site or Services.

By purchasing or accessing any of my Services, you warrant to me that you are at least 13 years of age. If you are not at least 13 years of age, you are not allowed to use my Site.

While I aim to keep this Site as up to date as possible, I cannot guarantee that all content on my Site is entirely accurate, complete, or up to date. I reserve the right at any time to modify or discontinue, in whole or in part, any Services offered or change the prices of Services without notice. I am not liable to you or any third-party for any modification, price change, suspension or discontinuation of any Services.

If you wish to have any of your personal information from my Site removed, you may email me at heidi@ronfeldtphd.sprucecare.com and I will make reasonable efforts to do so. More information about how I collect, process and store your personal information can be found in my Privacy Policy which you can access on my website. 

FEES AND REFUNDS

 Fees

All fees are listed in USD and are subject to change without notice.  By purchasing through my Site, you authorize me and any third-party payment processors I use, to charge your chosen payment method for the total amount at checkout, including any applicable taxes.

Refunds

I do not provide refunds.

Chargebacks

You agree to contact me first and provide 14 days’ notice to resolve any issue before initiating a chargeback. Any chargeback initiated without prior contact may result in the forfeiture of any bonuses or digital materials received and I will revoke your access immediately. I reserve the right to provide evidence of your purchase and access to any payment processor. I also reserve the right to pursue recovery of any amounts refunded through a wrongful chargeback, including the costs of such recovery and any legal fees incurred.

Payment Authorization

If any payment is recurring or made via a payment plan, you authorize my continued access to your financial information stored in any third-party payment processor I may use until your payment has been received in full and in accordance with any other payment terms accepted at the time of checkout.

Subscriptions

Subscription purchases renew automatically based on the preferences you set in your account. By selecting the subscription option, you are authorizing me to charge your credit card for future purchases based on the quantity and frequency you have specified. You accept responsibility for all recurring charges prior to cancellation. You can change or cancel your subscription up to 48 hours prior to your designated delivery date. You will receive a reminder email 1 day prior to each shipment.

INTELLECTUAL PROPERTY AND OWNERSHIP OF RIGHTS

 Ownership of Intellectual Property Rights

All content, resources, materials, Digital Products (as defined below), images, text, designs, graphics, icons, videos, logos, taglines, trademarks (whether common law or registered), copyright, and service marks (“Intellectual Property”) on my Site and within my Services is owned by me, unless attributed otherwise. All content on the Site and in any Services is proprietary to me and you may not modify, whether in whole or in part, and of my Intellectual Property as this is a violation of my rights and of federal law.

You are strictly prohibited, and may NOT under any circumstance, use my Intellectual Property in any way including re-posting or republishing any of my Intellectual Property to any third-party website or social media platform for any purpose whatsoever. 

Linking to my Site and Social Media

Before you link to my website, please ensure you are following my guidelines for doing so.  If you wish to link to my Site as a source for a blog, article, or other marketing or promotional purpose you are required to include a direct link to my Site in the cited material. You are not permitted to share copied information or content from my Site without my express, written permission. All links to my Site must establish that you do not have any association or endorsement from the Company (absent a separate affiliate agreement, influencer agreement, or other written agreement).

You are not permitted to repost any of my information on your own website or social media account without my express written permission. You agree to immediately remove any content when requested by me. 

Digital Product Licensing

When you purchase access any of my digital products, services or other resources (collectively “Digital Products”), you are granted a limited, non-transferable, non-exclusive, revocable license for personal or internal business use only.

 For clarity, as part of your limited license:

  You may:

• Access and use the product for your own personal internal, non-commercial business use;

• Download or print materials for your use only.

You may not:

• Share, resell or distribute the Digital Products to others (including sharing your account logins with others to access the Digital Products;

• Copy or modify the product for redistribution;

• use the Digital Product in whole or in part as “inspiration” or make minor changes to any part or whole of your purchases for resale, sharing or distribution as your own work;

• Claim the Digital Product or any variations as your own.

Violations and Indemnity

I take violations and infringement of my Intellectual Property rights seriously.  I reserve the right to revoke your access to my Intellectual Property for any misuse or infringement and further expressly reserve the right to take whatever legal steps necessary to protect and defend my Intellectual Property, and violators will be prosecuted to the fullest extent permissible by law. You agree to indemnify, defend and hold me harmless for any and all damages, costs and expenses, including legal fees, arising from your misuse of my Intellectual Property and my enforcement of my rights.

Media Release

By using my Site, you grant me a commercial license to use any image you voluntarily submit to me to use to promote and market my services.

SECURITY

General

You understand that unfortunately, the transmission of information via the internet is not completely secure.  Although I make commercially reasonable efforts to protect your information, I cannot guarantee the security of your personal information transmitted to my Site. Any transmission of personal information is at your own risk. I am not responsible for circumvention of any privacy settings or security measures contained on my Site.

Account Security

You are responsible for safeguarding any login details associated with accessing my Services. If you suspect your account has been compromised, please contact me immediately.

Use of Third-Party Applications

I use third-party platforms to deliver Services and process payments. Your data may be stored or processed by these third parties. Refer to my Privacy Policy, the link is on my website, for more details.

USER CONTENT & COMMUNICATIONS

User Content & Communications
By submitting comments, testimonials, or materials to me, you grant me, a worldwide, royalty-free license to use, reproduce, and publish that content in connection with my business, unless you explicitly request otherwise.

You agree not to post or submit any content relating to me that is:

• Unlawful, defamatory, or harmful;

• Spam or promotional in nature;

• Misleading or infringing on the rights of others

I reserve the right to moderate or remove any submissions at my discretion.

Prohibited Behaviour

By using my Site, you agree not to misuse or tamper with my Site, including but not limited to hacking, introducing viruses, trojans, worms, logic bombs or other technologically harmful material that would harm the functionality of, or jeopardize the security of my Site. I will immediately report any such breach or what I deem in my discretion to be harmful activities to the relevant law enforcement authorities. You agree to indemnify, defend and hold me harmless from all third-party claims, liability, damages and/or costs arising from your use and misuse of my Site and your breach of these Terms.

ASSUMPTION OF RISK AND DISCLAIMERS

Assumption of Risk
Use of this Site is at your own risk. You understand and agree that use of my Site, its contents and purchase of any my Services, or items found or attained through this Site is at your own risk. While I host my site on a reputable platform and take commercially reasonable efforts to maintain and host the Site, I make no representations, warranties or guarantees as to your individual safety when using my Site.  You further assume all risk associated with your access to and use of any information or materials provided to you on the Site, Services or any other pages, platforms or profiles maintained by me and any subsequent actions you choose to take, or not to take, as a result of the information, influence or educational materials made available to you.

Warranties Disclaimer
I make no warranties as to my Site, the Services or any related materials. You agree that my Site, and Services are provided “as is” and without warranty of any kind either express or implied. To the fullest extent permissible pursuant by applicable law, I expressly disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose and non-infringement.

No Guarantees; Testimonial Disclaimer
While I may reference certain results, outcomes or situations on this Site or Services, you understand and acknowledge that I make no guarantee as to the accuracy of any third-party statements or the likelihood of success for you as a result of any statements or testimonials contained on my Site or as part of the Services. The testimonials, statements and/or opinions presented on my Site are the results of the individuals who provided them. Results and/or experiences of each individual may vary. The testimonials used on my Site may not represent and does not guarantee the same or similar result or experience of others who use my Site and/or Services. All testimonials provided on my Site were voluntarily provided without payment or in exchange for any compensation unless expressly indicated otherwise.

General Disclaimer
To the fullest extent permitted by law, I expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or others in connection with the use of my Site or the Services, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, and for any other loss or damage of any kind, whether caused by negligence, breach of contract or otherwise, whether foreseeable or unforeseeable.

 Earnings Disclaimer
You agree that you understand individual outcomes will vary. Case studies or testimonials are not indicative of guaranteed results. Each individual user approaches my Services with different backgrounds, disposable income levels, motivation, and other factors that are outside of my control. I cannot guarantee your success or financial gain merely upon access of my Site or your use of Services.

Third Party Disclaimer
You acknowledge and agree that I am not liable for any defamatory, offensive, or illegal conduct of any other third-party participant or user.

Technology Disclaimer
I make reasonable efforts to provide you with modern, reliable technology, software, and platforms from which to access my Site and Services. In the event of a technological failure, you accept and acknowledge that I am not in any way responsible or liable for said failure and any resulting damages to you or your business. While I will make reasonable efforts to support you, some technological issues are outside my control, and you may need to access support from a third-party contributor. I do not warrant that the Site will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the Site or Services are free of viruses or other harmful components. I do not warrant or make any representations regarding the use or the results of the use of my Site, Services or related materials, or on third-party websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

Use of Artificial Intelligence Disclaimer

I may use artificial intelligence (“AI”)  to create content and resources for my Site or to provide customer service. My Site and related materials may contain the use of AI technologies including, but not limited to, AI-generated text, graphics, images, and/or audio. I confirm AI technology was used as a tool by me to supplement, enhance, and make suggestions to my content, and not as a replacement for my own thoughts, ideas and final materials. I further confirm that the content and resources, opinions and final products, whether offered for free or for sale, are wholly human and original to me. I retain and maintain sole copyright ownership over such content. I further confirm I was given a non-exclusive license to use such AI-generated content from third-party AI platform(s). You understand and acknowledge that I make no guarantee as to the accuracy of third-party AI-generated content contained herein and you expressly acknowledge and understand that any information or knowledge you gain as a result of using any AI-generated content on this website is used at solely at your own risk.

Professional Services Disclaimer

By visiting my site, no professional or client/patient relationship is formed. I owe you no duty of confidentiality or other professional duty as a result of your use of my Site and/or Services, unless I have expressly agreed to enter into a therapist-client relationship with you.

Third-Party Contributors

I may provide content to you written by third-party contributors on my Site. While I make my best effort to ensure contributors are qualified in their industry and reflect my values, I make no guarantees of quality or accuracy.  All written content on the Site are opinion pieces and must not be interpreted as my opinion or as specific advice. I am not liable for any third-party contributors’ content or opinions. You must not rely on Site content or third-party contributors’ opinions and always seek the appropriate professional advice.

Online Store Disclaimer

Certain products may be available exclusively online through the Site and in limited quantities. I have made every effort to display as accurately as possible the colors and images of my products that appear on the Site. I cannot guarantee that your computer monitor's display of any color will be accurate. I reserve the right, but am not obligated, to limit the sale of products to any person, geographic region or jurisdiction. I may exercise this right on a case-by-case basis. All descriptions of products and pricing of products are subject to change at any time without notice and I reserve the right to discontinue any product at any time. I do not warrant that the quality of any products will meet your expectations, or that any errors in the Service will be corrected.

LIMITATION OF LIABILITY AND INDEMNITY

 Limitation of Liability

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL HEIDI RONFELDT, PHD, OR WHERE APPLICABLE, ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, OR AGENTS (COLLECTIVELY, THE “RELEASED PARTIES”) BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SITE, SERVICES, OR CONTENT EVEN IF I HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MY TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR MY SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE AMOUNT YOU PAID TO ME FOR SERVICES IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

Release, Indemnity and Waiver
To the maximum extent permitted by applicable law, you agree to defend, indemnify, release and hold harmless the Released Parties from and against any claims, liabilities, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to your breach of these Terms or your use or misuse of my Site.

Affiliate Disclaimer

I may use affiliate links to sell certain products or services on my Site meaning that if you click on a link and purchase an item, I may receive an affiliate commission. In accordance with legal requirements, I will clearly disclose when affiliate links are used. I am not responsible for the quality, accuracy, or delivery of any third-party products or services purchased through affiliate links. You agree to assume all responsibility for your use of affiliate-linked products or services and to review the terms and conditions provided by the third party.

Termination of Your Use
If at any time I believe that you have violated these Terms, I shall immediately terminate your use of my Site, the Services and any related communications as I deem appropriate and in my sole discretion. At any time, I may block or revoke your access of my Site and Services at any time without notice, and if necessary, block your IP address from further visits to my Site.

DISPUTES AND CLAIMS

 The following Disputes and Claims policy does not refer to licensing board complaints

Notice of Dispute or Claim

You will not file any legal action against Heidi Ronfeldt, PhD in any forum without submitting a detailed description of your dispute or claim to me at  heidi@ronfeldtphd.sprucecare.com  ("Dispute"). The information you provide to me must include specific information about the Claim such as the nature of the issue, the Site page(s) affected by the issue, reference to any legal authority governing the issue, citations to applicable laws, and any other information a reasonable person would consider relevant to resolving the issue.

Resolution Process

I shall have ninety (90) days to respond to your email notice. If you send more than one (1) email notice, the 90-day response timeline applies separately to each email notice you send. If your issue is not resolved within ninety (90) days, you have thirty (30) days to request an informal mediation about the issue with Heidi Ronfeldt, PhD.  If we agree to mediation, the mediation will take place in Albany, CA.  with a professional mediator to be mutually selected by the parties. The parties will split the costs of mediation equally.

Litigation

If a dispute between you and Heidi Ronfeldt, PhD cannot be resolved informally or through mediation, litigation may be commenced in the courts of Albany, CA.  Each party agrees to submit to the exclusive jurisdiction of such courts with respect to any dispute(s) and agrees not to bring any dispute(s) in any other court or adjudicative body. Each party hereby consents to venue and personal jurisdiction in such courts with respect to such dispute(s) and irrevocably waives any right that it may have to assert that such forum is not convenient or that any such court lacks jurisdiction.

Jury and Class Action Waiver

YOU WAIVE THE RIGHT TO A TRIAL BY JURY, TO PARTICIPATE IN A CLASS ACTION, OR TO SEEK REMEDIES BEYOND THE EXTENT NECESSARY TO PROVIDE INDIVIDUALIZED RELIEF. YOU AGREE NOT TO ACT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED OR DE FACTO CLASS OR REPRESENTATIVE PROCEEDING, OR AS A PRIVATE ATTORNEY GENERAL OR ON BEHALF OF THE GENERAL PUBLIC.

Time Limitation

Any Dispute(s) must be filed within two (2) years after the cause of action arose and you waive any statute of limitations to the contrary.

Injunctive Relief

Your breach of these Terms is likely to cause immediate and/or irreparable harm to Heidi Ronfeldt, PhD. As such, I may seek injunctive relief against you without the need to post bond.

GENERAL

 Full Agreement

You acknowledge that these Terms of Use, together with my Privacy Policy constitute the full agreement relating to your use of the Site.

 Governing Law, Jurisdiction; Legal Fees
These Terms, as well as my Privacy Policy are governed by and interpreted in accordance with the laws of California and the federal laws of the United States of America where applicable. Any disputes arising directly or indirectly from this Agreement will be submitted and heard exclusively in the courts of Albany, CA.  Subject to applicable law, the substantially prevailing party in any dispute litigation regarding any Disputes(s) will be entitled to recover reasonable legal fees and costs, including expert costs.

Severability
If any of the provisions of these Terms are found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not, to the extent permitted by law, in any way be affected and will remain enforceable.

Waiver
The failure by me to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. Any waiver of these Terms by me must be expressly set out in writing.

All Rights Reserved

I reserve the right to update and change these Terms at any time and it is your responsibility to review these Terms periodically. You can review the most current version of my Terms at any time by visiting this page. If you continue to use the Site after I make changes, you agree to the changes.  All rights not expressly set out and granted in these Terms and Conditions of Use and/or my Privacy Policy are expressly reserved by me.

Contact
If you have any questions about these Terms and Conditions of Use, please send an email to: heidi@ronfeldtphd.sprucecare.com.